NC: Contact Centre and BPO (NQF 3)

NC: Contact Centre and BPO (NQF 3)

R3,400.00 – R14,700.00

On achieving this qualification, you will be able to:

  • Deliver effective and efficient customer service in a contact centre;
  • Use communication technology in a contact centre;
  • Capture data to track interactions.
  • Work effectively as a team member in a group.

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Description

The National Certificate: Contact Centre and BPO (NQF 3) qualification will equip learners with the underpinning knowledge and skills to be able to supply high quality customer service in a contact centre environment. On achieving this qualification, the learner will be able to:

  • Deliver effective and efficient customer service in a contact centre;
  • Use communication technology in a contact centre;
  • Capture data to track interactions.
  • Work effectively as a team member in a group.

This qualification is accredited by Services SETA. SAQA ID number: 93997 LP 80566

Additional information

Payment method

Once off cash payment, Instalment plan, SmartFunder
Once off cash payment

This is a once off payment for the full course fees. To select this option, choose Once off cash payment as your preferred payment method.

  1. Payment via Payfast - At the checkout page, select Payfast as the payment method and enter your card details.
  2. Payment via Bank Transfer - Select EFT/ Bank Transfer as your preferred payment method. The banking details will appear on the invoice that will be emailed to you. Please use your invoice number as reference.
This amount is for the course fees only and excludes late submissions or additional remediation.
Instalment Payments

You will be required to pay a minimum deposit to enrol, followed by a predetermined number of instalments of equal value.

To choose this option, choose Instalment Method as your preferred payment method.

To pay the deposit invoice

  1. Payment via Payfast - At the checkout page, select Payfast as the payment method and enter your card details.
  2. Payment via Bank Transfer - Select EFT/ Bank Transfer as your preferred payment method. The banking details will appear on the invoice that will be emailed to you. Please use your invoice number as reference.

The monthly instalment invoices will be generated and emailed to you for payment.

  1. Payment via Payfast – Click on the payment link in the email sent to you, to process the payment via Payfast
  2. Payment via Bank Transfer – The banking details will appear on the invoice that will be emailed to you. Please use your invoice number as reference.
Please note that this is a slightly more expensive option as we enable you to pay off your studies over time.

These amounts are for course fees only and does not include late submissions or additional remediation.
SmartFunder

SmartFunder has partnered with Capitec Bank in providing yet another way of making education more accessible. This option allows you to apply directly with Capitec for an education loan.

This amount is for the course fees only and excludes late submissions or additional remediation.

Benefits of applying for education finance:

  1. Study any course available at Chartall Business College
  2. Apply online and get your offer in 5 minutes
  3. Discounted fixed interest rates and up to 84 months to pay
  4. Lower monthly payments that fits your budget.

To apply for an education loan, select SmartFunder as your preferred payment option.

  1. Enter your details and click on Apply.
  2. Your order will be emailed to you with a link to apply for funding.
  3. Application is done online, and you will receive your offer in 5 minutes.

Click here for more information.

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