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Achieving maximum value from LinkedIn is a science and a fine art that you can begin to master with this online short course. We will guide you on your…
On achieving this qualification, you will be able to:
Deliver effective and efficient customer service in a contact centre;
Use communication technology in a contact centre;
Capture data to…
This flexible online short course will equip you with the skills and knowledge needed to effectively communicate in the virtual business world we find ourselves in today.