Corporate culture in any organisation sets the tone for decision making and performance. The benefits of an ethical corporate culture are long reaching and should be prioritised. It is up to top management to set the corporate culture and ethics …
Does public speaking scare you? Or perhaps you don’t mind the occasional office presentation, but you just don’t know how to knock that presentation out of the park? Many studies have found that public speaking is the number one fear …
The ability to sell is a critical skill. Whether you work for someone else, own your own business, or even work in a role where you never interact with customers, top sales skills are incredibly useful. This course will help …
This programme looks at class of business – category 3 long term insurance.
Effective communication is essential in life, and particularly in business. The ability to clearly articulate what you are trying to say in a professional manner will get you far. Companies and individuals realise that how we write, how we talk …
Labour relations management programme developed with Global Business Solutions a labour law and human resources consultancy.
Most organisations rely on call centres to support customers or make sales. For this reason, call centres are a vital department of any organisation. In a call centre you need to be able to communicate with customers effectively every day. …
This FREE course looks at what entrepreneurship is and gives you some advice as to how to be one yourself.
If you’ve ever felt disorganised, frustrated and like you weren’t coping, then it is likely that you weren’t managing your time effectively. Time management is the process of taking control of small areas of your life that can make big …