NC: Contact Centre and BPO (NQF 3)
The online call centre qualification will equip learners with the underpinning knowledge and skills to be able to supply high quality customer service in...
Communicating Virtually
Communicating virtually - This flexible online short course will equip you with the skills and knowledge needed to effectively communicate in the virtual business...
LinkedIn for Business
Unlock opportunities in your industry by learning how to effectively utilise the LinkedIn platform with this LinkedIn for Business course.
Co-ordinating with Others
In the new world of work, many teams will be virtual and highly fluid. The key to team productivity, success and team satisfaction, is...
Critical Thinking
Critical thinking is a thorough process whereby an individual keenly and purposefully conceptualizes, applies, produces and evaluates information gathered from observation, experience, reflection, reasoning...
Restyle You: Email Etiquette
With email inboxes best described as a ‘grid-locked Monday morning traffic jam with no end’, it is hardly a wonder the general quality of...
Presentation Skills
Does public speaking scare you? Or perhaps you don’t mind the occasional office presentation, but you just don’t know how to knock that presentation...
Business Writing Skills
Effective communication is essential in life, and particularly in business. The ability to clearly articulate what you are trying to say in a professional...