Diversity and Teams
This course explores workplace culture, diversity, and how to get the best out of your teams for improved performance and customer service.
Personal Effectiveness
Leverage the personal and professional resources you have at your disposal to enable you to master your life and achieve workplace objectives.
FETC: Business Administration (NQF 4)
This qualification provides a logical progression from the preceding NQF level 3 Business Administration qualification, although learners can access it without having achieved the...
Organising
Organise yourself and your team to produce more effective results with the skills learnt in this Organising short course.
Project Management Essentials
So why is project management important? Without it, companies and teams are exposed to chaotic management, unclear objectives, a lack of resources, unrealistic planning,...
Exemplary Leadership
As long as there have been leaders, there have been those who tried to determine how and why they were successful. Leadership itself has...
Managing your Meetings
Do you need to organise and lead meetings on a daily basis? Where do you start? What do you do first? How do you...
Coaching and Mentoring
What do you do when employees who have potential are not quite performing? Monetary incentives can work only for so long. Eventually motivation and...
Corporate Culture and Ethics
Corporate culture in any organisation sets the tone for decision making and performance. The benefits of an ethical corporate culture are long reaching and...
Class of Business – Long Term Insurance Category 3
On this programme you will learn all about Class of Business – Category 3 Long Term Insurance which includes: • Assistance policy • Life...
Diversity in the Workplace
All workplaces are diverse, which if used properly, adds value in decision making and other processes. However, people fear those who are ‘not like...
Call Centre Essentials
Most organisations rely on call centres to support customers or make sales. For this reason, call centres are a vital department of any organisation....
Entrepreneurship
“At its core, is a mindset – a way of thinking and acting. It is about imagining new ways to solve problems and...
Knowledge Management
We live in a world where knowledge is power. The world is changing at a rapid pace due to globalisation. This means that businesses,...
Time Management Skills
If you’ve ever felt disorganised, frustrated and like you weren’t coping, then it is likely that you weren’t managing your time effectively. Time management...
