Managing Your Meetings
Do you need to organise and lead meetings on a daily basis? Where do you start? What do you do first? How do you…
Exemplary Leadership
As long as there have been leaders, there have been those who tried to determine how and why they were successful. Leadership itself has…
Coaching and Mentoring
What do you do when employees who have potential but, are not quite performing? Monetary incentives can only work for so long. Eventually motivation…
Corporate Culture and Ethics
Corporate culture in any organisation sets the tone for decision making and performance. The benefits of an ethical corporate culture are long reaching and…
Class of business – long term insurance category
On this programme you will learn all about Class of business – Category 3 Long Term Insurance which includes: • Assistance policy • Life…
Diversity in the workplace
All workplaces are diverse, which if used properly, adds value in decision making and other processes. However, people fear those who are ‘not like…
Labour Relations Management Programme COMING SOON
With increased flexibility in employment, greater possibilities of strike action and the proposed implementation of new legislation, it is now more important than ever…
Call Centre Essentials
Most organisations rely on call centres to support customers or make sales. For this reason, call centres are a vital department of any organisation….
Entrepreneurship
“At its core, is a mindset – a way of thinking and acting. It is about imagining new ways to solve problems and…
Knowledge Management
We live in a world where knowledge is power. The world is changing at a rapid pace due to globalisation. This means that businesses,…
Time Management Skills
If you’ve ever felt disorganised, frustrated and like you weren’t coping, then it is likely that you weren’t managing your time effectively. Time management…
Business maths
Mathematics is an essential part of our business and personal lives. It is also a requirement for most qualifications. This free course gives you…
Management essentials
No matter what business or industry you are in, managing staff and peers is a scarce and critical skill. This highly-focused and practical online…
National Certificate in Generic Management (NQF 5)
The Banking NQF 5 qualification offers a unique elective offering which has been approved by the Financial Services Board to fulfill the FAIS Fit…