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Customer Service Essentials

R800.00R1,550.00

The economy is taking strain, and every customer is valuable and vital to every company’s sustainability. More so than ever before companies are realising that “customer service” is not a department or an area in the company – it is an attitude that every staff member needs to embrace and practice.

Including assessment
excluding assessment

SKU: Customer Service Essentials Categories: , , Tags: , ,

The economy is taking strain, and every customer is valuable and vital to every company’s sustainability. More so than ever before companies are realising that “customer service” is not a department or an area in the company – it is an attitude that every staff member needs to embrace and practice.

This course will guide all staff to understand the importance of customer service, demonstrate how to approach customer interactions and teach everyone how to handle themselves in difficult situations.

(This course is aligned with the unit standard 242829 – Monitor the level of service to a range of customers. It can be formally assessed for the award of 5 national credits towards a National Certificate in Generic Management NQF 4)

Additional information

Assessment

Including assessment, excluding assessment

Once off cash payment

This is a once off payment for the full course fees. To select this option, choose Once off cash payment as your preferred payment method.

  1. Payment via Payfast - At the checkout page, select Payfast as the payment method and enter your card details.
  2. Payment via Bank Transfer - Select EFT/ Bank Transfer as your preferred payment method. The banking details will appear on the invoice that will be emailed to you. Please use your invoice number as reference.
This amount is for the course fees only and excludes late submissions or additional remediation.
Instalment Payments

You will be required to pay a minimum deposit to enrol, followed by a predetermined number of instalments of equal value.

To choose this option, choose Instalment Method as your preferred payment method.

To pay the deposit invoice

  1. Payment via Payfast - At the checkout page, select Payfast as the payment method and enter your card details.
  2. Payment via Bank Transfer - Select EFT/ Bank Transfer as your preferred payment method. The banking details will appear on the invoice that will be emailed to you. Please use your invoice number as reference.

The monthly instalment invoices will be generated and emailed to you for payment.

  1. Payment via Payfast – Click on the payment link in the email sent to you, to process the payment via Payfast
  2. Payment via Bank Transfer – The banking details will appear on the invoice that will be emailed to you. Please use your invoice number as reference.
Please note that this is a slightly more expensive option as we enable you to pay off your studies over time.

These amounts are for course fees only and does not include late submissions or additional remediation.

SmartFunder

SmartFunder has partnered with Capitec Bank in providing yet another way of making education more accessible. This option allows you to apply directly with Capitec for an education loan.

This amount is for the course fees only and excludes late submissions or additional remediation.

Benefits of applying for education finance:

  1. Study any course available at Chartall Business College
  2. Apply online and get your offer in 5 minutes
  3. Discounted fixed interest rates and up to 84 months to pay
  4. Lower monthly payments that fits your budget.

To apply for an education loan, select SmartFunder as your preferred payment option.

  1. Enter your details and click on Apply.
  2. Your order will be emailed to you with a link to apply for funding.
  3. Application is done online, and you will receive your offer in 5 minutes.

Click here for more information.

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