People are exposed to a variety of problems and opportunities and they need to make strategic, tactical, and operational decisions daily.

Problem-solving is one of the most important skills that people require. Whether you are solving a personal problem or an office problem, you will need problem-solving skills sooner or later.

Psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This course will teach you how to work quickly and efficiently through a systematic approach in order to make the best decisions and to solve problems effectively.

Course overview

The details for this elearning short course are as follows:

  • Average time commitment is 2 hours per week.
  • This course runs for 9-10 weeks.
  • Fees must be paid in full before access will be given.
  • A certificate of attendance will be received to showcase learning.
  • A certifcate of competence and a SETA statement of results will be received if assessment takes place.
  • Internet access and PC skills are essential.

This short course is aligned to U/S 242817 – Solve problems, make decisions and implement solutions

Students who choose to undergo assessment will receive 4 credits towards the National Certificate in Generic Management (NQF 4).
Week 1: Welcome
Week 2: Resources
Week 3: Define the problem
Week 4: Investigate the problem
Week 5: Generate problem solutions
Week 6: Evaluate solutions
Week 7: Implement solution(s)
Week 8: Measuring the solution

Short course general information

ChartallCampus is an online library of accredited and non-accredited short courses for busy people who are trying to get ahead in the knowledge game.

Each online course will be scheduled over 4, 8 or 10 weeks. The average weekly commitment is approximately 2 hours if the recommended schedule is followed but binge learning is also possible if the knowledge is needed quickly.

Each course will be made up of all or some of the following elements:

  • Text-based and focused training material
  • Online videos
  • Bespoke e-learning
  • Relevant and up-to-date articles
  • Podcasts
  • A weekly breakdown of how to approach the content
  • Some short quizzes to test your developing knowledge

There will be an e-coach allocated to each course and the learner may post forum discussion points or ask questions. Ongoing, focused support is provided to keep learners on-track and learning.

Selected ChartallCampus courses will be aligned to one or more nationally registered unit standards, with the option of a formal assessment. This formal assessment will be at an additional cost and will result in nationally awarded credits, SETA Statements of Results and a certificate of competence. If no formal assessment is taken learners will receive a certificate of attendance to showcase their learning.

Single payment
R2 400once off payment
Add assessment for
R750once off payment

Get assessed for this course to be awarded credits.


Contact info
Cnr Cedar Road & Cedar Boulevard, Broadacres, Johannesburg
011 467 3215