The National Certificate in Generic Management is an accredited full qualification quality assured by BANKSETA. It has been specifically developed to build a wide range of management competencies. Key competencies developed include leadership, staff motivation, staff recruitment, operational management, financial management, and essential skills like decision making and negotiating. Learners are further given an opportunity to specialise by selecting electives from one of four available elective streams.
The elective streams available through Chartall are:
- General management;
- Customer relationship management;
- Skills development management;
- Strategic management.
An added benefit is that this qualification has been approved by the Financial Sector Conduct Authority (FSCA) to fulfil the generic Category 1 qualification requirements for FAIS Fit & Proper compliance – both for representatives and Key Individuals.