This course forms part of a skills programme for the Further Education and Training Certificate in Generic Management NQF Level 4 qualification.
Two important areas of company management are controlling and ethics. Managing a budget, managing service levels, and acting in an ethical way contributes to the effective running of a company and directly impacts the bottom line.
This course covers the following unit standards and may be completed with or without assessment:
- U/S 242810 – Manage expenditure against a budget
- U/S 242815 – Apply the organisation’s code of conduct in a work environment
- U/S 242829 – Monitor the level of service to a range of customers
These unit standards form part of the FETC: Generic Management NQF Level 4 qualification (SAQA ID: 57712). On successful completion you would obtain credits and will be able to apply for exemptions should you want to complete the full qualification.
If you want to improve these critical areas of business, learn how to draw up and manage a budget as well as assist your team members in providing better customer service in an ethical way, then this is the course for you.