Contact C Subscription

NC: Contact Centre and BPO (NQF 3) Subscription

Associated Courses

    A R2,785.00 enrolment fee plus R1,485.00 / month

    On achieving this qualification, you will be able to:

    • Deliver effective and efficient customer service in a contact centre;
    • Use communication technology in a contact centre;
    • Capture data to track interactions.
    • Work effectively as a team member in a group.

    The National Certificate: Contact Centre and BPO (NQF 3) qualification will equip learners with the underpinning knowledge and skills to be able to supply high quality customer service in a contact centre environment. On achieving this qualification, the learner will be able to:

    • Deliver effective and efficient customer service in a contact centre;
    • Use communication technology in a contact centre;
    • Capture data to track interactions.
    • Work effectively as a team member in a group.

    This qualification is accredited by Services SETA. SAQA ID number: 93997 LP 80566