The global education and training trend is towards online learning as it allows the learner to complete the learning in their own time while using their preferred sequence, which reduces learner stress. The provider is also able to constantly monitor the progress of the learner. Online learning also allows for gamification and story-telling, which significantly enhances the understanding and retention of information.

Social media platforms and the use of more traditional communication tools ensure that the online learner remains in constant contact with the provider and has access to support at all times. The learner is not merely left to their own devices and online learning can be combined with online training tools, such as webinars, to ensure that learners receive the support they need.

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