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What do I do if I forget my password?

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  • If you forget your password, click on the “Forgotten your username or password?” link on the login screen.
  • A screen will appear asking for your email address or username. Fill in your one of the two options that is registered on the LMS.
  • You cannot use a different email address or username for this because the system will not recognise it.
  • You will receive an email with a link to reset your password. Also check you Spam/Clutter/Junk folder.
  • Choose a password that is at least 8 characters long with one special character (@ % _ *! & #).
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