Finance and investment
3- 7237 Provide standard credit-based solutions for a personal banking customer Copy 30 minLecture1.1
- 7244 Provide a standard investment solution for a personal banking customer Copy 30 minLecture1.2
- 7250 Provide a banking-related standard investment solution to meet small to medium business needs Copy 30 minLecture1.3
Legal environment
2- 10017 Comply with legal requirements and understand implications Copy 30 minLecture2.1
- 10022 Comply with organisational ethics Copy 30 minLecture2.2
Customer service
4- 7219 Respond to customer requests in the banking environment Copy 30 minLecture3.1
- 7223 Provide banking-related information services Copy 30 minLecture3.2
- 7254 Establish and develop banking sales client relationships Copy 30 minLecture3.3
- 7255 Communicate banking product information and provide product support to sales clients Copy 30 minLecture3.4
Workplace communication skills - oral, reading and writing (2 languages)
4- 8974/8968 Engage in sustained oral communication Copy 30 minLecture4.1
- 8975/8969 Read and respond to a variety of texts Copy 30 minLecture4.2
- 8976/8970 Write for a wide range of contexts Copy 30 minLecture4.3
- 8972/8977 Interpret a variety of literary texts Copy 30 minLecture4.4
Mathematics and accounting
3- 7468 Use mathematics to investigate the financial aspect of issues Copy 30 minLecture5.1
- 9015 Apply statistics to critically interrogate life-related problems Copy 30 minLecture5.2
- 9016 Measure and calculate physical quantities in 2D and 3D space Copy 30 minLecture5.3
National Further education and training Certificate in Banking Subscription
Approved by the Financial Sector Conduct Authority (FSCA) to fulfil the FAIS Fit & Proper generic education requirements.
