This qualification provides a logical progression from the preceding NQF level 3 Business Administration qualification, although learners can access it without having achieved the level 3 qualification.
The core component of the qualification offers learners the knowledge and skills to function effectively in an office environment. Specifically, the training covers the following key areas: management of records, comprehension of written and verbal texts, business writing, problem solving, ethics, cultural awareness, self-management, self-development, project teamwork, and business policies and procedures. Learners working towards this qualification will find that the acquisition of these competencies will add value to both their current job role and future career prospects.
FREQUENTLY ASKED QUESTIONS | COMMENTS | |
Is this accredited? |  | Accredited: Services SETA |
Is this Unit Standard aligned? | | All full qualifications are composed of unit standards. All unit standards in this qualification are recognised by Services SETA. |
Do I write tests/exams? |  | This qualification is assessed through the completion of a Portfolio of Evidence per skills programme and/or unit standard. |
Must I submit a Portfolio of Evidence? | | This qualification is assessed through the completion of a Portfolio of Evidence per skills programme and/or unit standard. |
Can I earn exemptions? | | If you can supply a statement of results from the relevant SETA. |
Is it available via RPL? | | Additional requirements must be adhered to, to qualify for RPL. |
Do I need to be employed to enrol? | | You do not need to be employed to enroll for this qualification. |
Is this a fully online course? | | Yes, the course is fully online. The course material is a combination of e-learning, resources, and pre-recorded e-lectures. |
Do you offer a blended learning option? | | Yes, we offer a blended learning approach. This is available as part of our corporate training and development solutions |
Do I need the internet access for this course? | | Yes, you do need internet access. A PC or tablet with sufficient connectivity to download learning materials and view videos. |
Duration | 12 Months | |
Skills level | NQF 4 |
Course Features
- Lectures 29
- Quizzes 0
- Duration 6 hours per week
- Skill level All levels
- Language English
- Students 0
- Assessments Yes
- Skills Programme 1
- US 12153 – Use the writing process to compose texts required in the business environment
- US 8975 – Read analyse and respond to a variety of texts
- US 7791 – Display cultural awareness in dealing with customers and colleagues
- US 10135 – Work as a project team member
- US 13943 – Analyse new developments reported in the media that could impact on a business sector or industry
- US 15234 – Apply efficient time management to the work of a department / division / section
- US 110021 – Achieve personal effectiveness in business environment
- US 12155 – Apply comprehension skills to engage written texts in a business environment
- Skills Programme 2
- US 9015 – Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
- US 9244 – Plan and conduct meetings
- US 13929 – Co-ordinate meetings, minor events and travel arrangements
- US 13945 – Describe and apply the management of stock and fixed assets in a business unit
- US 14552 – Contract service providers
- US 109999 – Manage service providers in a selected organisation
- US 110003 – Develop administrative procedures in a selected organisation
- US 110009 – Manage administration records
- US 110023 – Present information in report format
- Skills Programme 3
- US 8968 – Accommodate audience and context needs in oral communication
- US 8969 – Interpret and use information from texts
- US 8976 – Write for a wide range of contexts (Integrated Summative)
- US 8974 – Engage in sustained oral communication and evaluate spoken texts (Integrated Summative)
- US 8970 – Write texts for a range of communicative contexts
- US 8972 – Interpret a variety of literary texts
- US 7468 – Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues
- US 12417 – Measure, estimate & calculate physical quantities & explore, critique & prove geometrical relationships…
- US 10022 – Comply with organisational ethics
- US 10324 – Describe features, advantages and benefits of a range of products or services
- US 13941 – Apply the budget function in a business unit
- US 110026 – Describe and assist in the control of fraud in an office environment
