FINANCE AND INVESTMENT
3- 7237 Provide standard credit-based solutions for a personal banking customer 30 minLecture1.1
- 7244 Provide a standard investment solution for a personal banking customer 30 minLecture1.2
- 7250 Provide a banking-related standard investment solution to meet small to medium business needs 30 minLecture1.3
LEGAL ENVIRONMENT
2- 10017 Comply with legal requirements and understand implications 30 minLecture2.1
- 10022 Comply with organisational ethics 30 minLecture2.2
CUSTOMER SERVICE
4- 7219 Respond to customer requests in the banking environment 30 minLecture3.1
- 7223 Provide banking-related information services 30 minLecture3.2
- 7254 Establish and develop banking sales client relationships 30 minLecture3.3
- 7255 Communicate banking product information and provide product support to sales clients 30 minLecture3.4
WORKPLACE COMMUNICATION SKILLS - ORAL, READING AND WRITING (2 LANGUAGES
4- 8974/8968 Engage in sustained oral communication 30 minLecture4.1
- 8975/8969 Read and respond to a variety of texts 30 minLecture4.2
- 8976/8970 Write for a wide range of contexts 30 minLecture4.3
- 8972/8977 Interpret a variety of literary texts 30 minLecture4.4
MATHEMATICS AND ACCOUNTING
3- 7468 Use mathematics to investigate the financial aspect of issues 30 minLecture5.1
- 9015 Apply statistics to critically interrogate life-related problems 30 minLecture5.2
- 9016 Measure and calculate physical quantities in 2D and 3D space 30 minLecture5.3
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