Call Centre Essentials
Most organisations rely on call centres to support customers or make sales. For this reason, call centres are a vital department of any organisation....
Knowledge Management
We live in a world where knowledge is power. The world is changing at a rapid pace due to globalisation. This means that businesses,...
Time Management Skills
If you’ve ever felt disorganised, frustrated and like you weren’t coping, then it is likely that you weren’t managing your time effectively. Time management...
Meaning, Purpose and Contribution
More and more people are seeking meaning in life. We mistakenly think meaning is the same as making a difference. However, making a difference...
Problem Solving and Decision Making
No matter what business or industry you are in, managing staff and peers is a scarce and critical skill. This highly-focused and practical online...
Negotiation Skills
Negotiation skills are not only reserved for the boardrooms; become an expert negotiator in short eight weeks.
NQF 4 Fundamental Maths
Mathematics is an essential part of our business and personal lives. It is also a requirement for most qualifications. This free course gives you...
Customer Service Essentials
The economy is taking strain, and every customer is valuable and vital to every company’s sustainability. More so than ever before companies are realising...
Finance for Non-Financial Managers
This course was developed by a financial manager to help non-financial managers to ‘talk finance’ with confidence. It is ideal for anyone looking to...
Practical Emotional Intelligence
In the highly dynamic, collaborative and occasionally conflicted modern working world, emotional intelligence is a critical work-life skill for survival.
Management Essentials
No matter what business or industry you are in, managing staff and peers is a scarce and critical skill. This highly-focused and practical online...